A little preparation goes a long way

A cleaner can only clean what they can reach. Ten minutes of preparation means the time you are paying for goes into cleaning, not into moving things around.

You do not need to tidy the whole house or pre-clean anything. These are the few things that make the biggest difference.

Clear the surfaces and floors

Put away what lives on the floor and the benches so we can clean underneath and around it.

Clothes, toys and shoes off the floors
Benches and bathroom surfaces cleared of loose items
Dishes in the dishwasher or sink
Valuables and anything fragile put somewhere safe
Pet bowls and litter trays wherever you want them cleaned around

Tell us what matters most

Every home has priorities. If one bathroom is the problem, or the oven needs the most attention, say so when you book. Mention pets, allergies, and any products or surfaces to avoid, such as natural stone or timber that needs gentle care.

Sort out access

You do not need to be home. Many clients use a key safe or lockbox, and we message you when we arrive and when we leave. Share any alarm details and where to park, and let us know about locked rooms or areas to skip. Please make sure the power and water are on, because we need electricity for the vacuum and other equipment and water for cleaning.

What you do not need to do

Supplies and equipment are included, so there is nothing to buy. You do not need to wash floors, scrub the bathroom or run the vacuum first. Leave that to the clean.

After the first clean

Tell us within 24 hours if anything was missed and we will come back and fix it free. Your feedback after the first visit is how we tune every clean after it.

See regular house cleaning